Shipment registered
Your shipment details are recorded in the tracking system.
Shipment tracking
Your shipment.
Your shipment.
Know its journey.
Enter your tracking number to check the latest shipment information available in our tracking system.
✓ Easy shipment lookup
✓ Shipment status updates
✓ Support when you need it
Track your shipment
Enter the tracking number provided for your shipment.
The shipment journey
From dispatch to destination.
Shipment milestones help you understand where your consignment is in the delivery process. The exact stages depend on the service used.
In transit
The shipment is moving through the relevant transport or handling stages.
Arrival & processing
The shipment reaches a relevant facility or destination processing point.
Delivered
The tracking system records the shipment as delivered or completed.
Understand your status
What does your tracking status mean?
Status labels can vary depending on the shipment and carrier. These are general explanations; the actual tracking record is the reference for your shipment.
Pending
The shipment is awaiting a further update, processing step or confirmation.
In Transit
The shipment is moving between locations or through its transport network.
On Hold
A shipment may require further processing, documentation or attention before it can continue.
Delivered
The tracking record indicates that the shipment has reached its delivery milestone.
Can't find your shipment?
Check the tracking number, or contact our team for assistance.
Tracking help
Questions about your shipment?
Here are answers to some common tracking questions. If you need help with a specific shipment, contact our support team.
Contact our team →Check the shipment confirmation, receipt or tracking information provided to you. If you cannot find it, contact the person or team that arranged your shipment.
Tracking records may not update at every stage. There can be gaps between scans or processing milestones. If the status remains unchanged for an unusually long time, contact support with your tracking number.
Confirm that you have entered the complete number correctly, without extra spaces. If the problem continues, contact support so the shipment details can be checked.
Not necessarily. It may mean that the shipment is awaiting processing or another recorded update. Contact support if you need clarification about your specific shipment.
Contact our support team and provide your tracking number, the latest status and any relevant shipment details. This helps the team understand your enquiry.
Planning your next shipment?
Tell us what you need to move and request a quotation tailored to your shipment requirements.